Introduction

In our industry, we have a unique opportunity to empower people and communities. It is critical that we do that in a responsible and trustworthy way. I firmly believe that adopting this approach is the only way to ensure that people get the right access to the financial services that they need.

Home Credit has been operating in Vietnam since 2008. Today, nearly 6,000 Home Credit employees serve more than 12 million customers across the country, most of whom are not served by traditional banks. Home Credit was the very first consumer finance company in Vietnam to embed ESG principles into its business. As a result of that approach, we understand that a commitment to financial inclusion is an enormously important part of what we do every day.

Home Credit has been developing financial inclusion strategies for many years. Promoting enhanced financial literacy has been a core part of these strategies globally for a quarter of a century. Our efforts in this field include promoting offline and online activities throughout the customer journey. In addition, we have a strong track record working with a wide spectrum of people to improve their financial literacy. Whether that be fresh graduates, retirees or rurally based communities, we believe that everyone has the right to be more financially literate.

The “Now You Know – A Guide for Smart Money Management” is a stepping-stone for Home Credit in bringing financial knowledge even closer to Vietnamese consumers. Understanding financial basics can help people to better manage their income and expenditure, leverage opportunities to improve their quality of life and protect themselves from market risks. Above all, we are committed to operating as a responsible financial services provider promoting financial inclusion in a way that contributes to the development of a sustainable society and a vibrant future for Vietnam.

Annica Witschard

CEO – Home Credit Vietnam